Reference

How ef77 Handles Your Personal Information

When you open an account with ef77 and use payment methods like JazzCash, Easypaisa or Raast, you share certain personal data with us.

Account data protectionJazzCash, Easypaisa, Raast payment privacyYour right to access and delete dataCookie and device tracking explained

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HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest, including payment details tied to JazzCash, Easypaisa and Raast transactions. Account access requires OTP verification on new devices, which means someone with your password alone cannot log in from an unfamiliar phone. We keep your data only as long as your account is active or as long as a legal obligation requires — not indefinitely.

Payment Data Handling

JazzCash, Easypaisa and Raast transaction IDs are stored only to verify transfers and handle disputes. We do not store full wallet credentials or PINs.

Cookies and Device Tracking

We use session cookies to keep you logged in across pages and analytical cookies to understand how the mobile interface is used. You can clear cookies via your browser settings at any time.

Account Security Measures

New-device logins trigger an OTP to your registered number. If you notice a login you did not make, contact support immediately to freeze the account.

Data Retention and Deletion

When you close your account, we remove personal data within the period required by applicable rules. Submit a deletion request via live chat or email to start the process.

What Information We Hold and Why

ef77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the details you provide when creating your account — your name, contact number, and the payment method you register, whether that is JazzCash, Easypaisa or Raast. When you make a deposit or withdrawal, transaction reference numbers and wallet IDs are logged to verify the

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transfer and resolve any disputes. We also collect device data: your browser type, operating system, and session timestamps. This helps us detect unusual login attempts and keep your account secure. Location signals are used only to determine whether access is permitted under local law in your
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region — we do not sell or share location data with third parties for marketing. If you contact our support team, the conversation record is retained so we can follow up accurately. All data is held only for as long as it is needed to operate
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your account or meet any applicable legal retention requirement. You can request a copy of your data or ask us to delete it at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review what data we hold, request a correction, or ask us to remove your account information, our support team handles these requests directly. Raise a data request through live chat or email and we will confirm receipt and respond within a reasonable period. We do not route privacy requests through automated bots — a real team member reviews each one.

Live Chat Open the chat window from your account dashboard. State that it is a data or privacy request and a team member will pick it up directly.

Email Support Send your request to our support email address listed in your account settings. Include your registered mobile number for faster identification.

Account Settings Some data preferences — like marketing contact opt-outs — can be changed directly inside your account profile without needing to contact support.

What You Actually Want to Know About Your Data

These are the questions we get asked most often about how ef77 handles your personal information — covering your rights, what we store, how long we keep it, and what to do if something looks wrong.

We collect your name, mobile number, and the payment method you register — JazzCash, Easypaisa or Raast. We also log device and session data for security purposes.

Only the transaction reference number and wallet identifier are kept. These are used to verify deposits and withdrawals and resolve disputes. Full wallet credentials and PINs are never stored.

Yes. Contact our support team via live chat or email with your registered mobile number and request a data export. We will respond and provide your records within a reasonable timeframe.

Submit a deletion request through live chat or email. Once your account is closed and any pending transactions are settled, we remove personal data according to our retention schedule.

We do not sell your data. We share limited information only with payment processors like JazzCash, Easypaisa or Raast to complete transactions, and only where local law requires disclosure.

We use session cookies for login continuity and analytical cookies to improve the mobile interface. Clear or block cookies any time through your browser or device settings — session cookies will reset on your next visit.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appef77 App InfoJazzCash CashTime

How ef77 Handles Your Personal Information

Data Handling, Cookies and Account Security

Payment Data Handling

Cookies and Device Tracking

Account Security Measures

Data Retention and Deletion

Reach Us About Your Data

What You Actually Want to Know About Your Data

01 What personal data does ef77 collect when I open an account?

02 Is my JazzCash or Easypaisa payment information stored after a transaction?

03 Can I request a copy of all the data ef77 holds on me?

04 How do I ask ef77 to delete my personal data?

05 Does ef77 share my data with third parties?

06 What cookies does ef77 use and how do I control them?

Privacy Policy

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